What is included
- ✓Complete extraction of exhausted sand or old glass media
- ✓Internal lateral inspection for hairline cracks and splits
- ✓Multiport valve gasket and spider seal examination
- ✓Disposal and removal of heavy wet sand from your site
- ✓Refilling with clean silica sand or AFM activated glass
- ✓Commissioning backwash and multiport pressure testing
Request a Pool Valet Visit
Fill in the short form and we will get back to you with pricing and available slots.
Questions about this service
How often should sand filter media be replaced?
Standard silica sand should be renewed every 3 to 5 years. Glass media lasts roughly 8 to 10 years before needing replacement.
Should I choose standard sand or activated glass?
Glass media costs slightly more upfront, but it filters finer particles, resists bacterial contamination, and uses less water to backwash.
Do you remove the old dirty sand from my property?
Yes, we bag the spent media and take it with us so you are not left with sacks of wet sand on your driveway.
How our pool visits work
- 1Media extractionWe unbolt the top valve assembly and vacuum out the old, hardened media without damaging internal manifolds.
- 2Lateral finger checkWe inspect the delicate bottom distributor laterals; broken laterals leak sand directly into the pool.
- 3Media reloadingWe cushion the tank base with clean water and slowly pour in graded sand or recycled activated glass.
- 4Backwash and rinseWe run a thorough backwash sequence to clear dust, test system operating pressure, and inspect seals.
Why pool owners trust ClearCrest
Fresh sand or active glass media to restore water clarity and reduce chemical use.
Crisp, sparkling water
Fresh glass media filters down to microscopic debris sizes, removing persistent cloudiness within hours.
Lowers sanitiser consumption
Old sand gets choked with organic matter that eats up chlorine; clean media allows sanitisers to work efficiently.
Stops sand in your pool
We catch cracked laterals before they spill abrasive grit across your pool liner and into pump impellers.
Our Clarity Promise
If you notice anything amiss after our visit, or if your water balance drifts within 48 hours, contact us immediately. We will return to your pool, re-test the chemistry, and correct the issue at our own expense without hesitation. Pricing & payment
What our clients say about our visits
Our outdoor pool was cloudy after spring storms. ClearCrest sent Oliver, who diagnosed high cyanuric acid, adjusted the water, and vacuumed the floor spotless. Very tidy work.
Julian M., Guildford, GBReliable and punctual. They arrive right on schedule, clean the skimmer baskets, backwash the sand filter, and leave a printed water test slip. Great communication throughout.
Fiona H., Richmond, GBPolite technicians who treat the garden patio with respect. Water balance is consistently spot-on, and paying via bank transfer after each visit makes billing effortless.
Mark S., Cobham, GBAll services
Ready for sparkling water in your pool?
Send us your postcode and pool details, and we will send a clear estimate within two hours. You can also call us directly during normal working hours.
ClearCrest Pools